RateMyAgent – the easiest review marketing platform for real estate agents – has announced Kelly Baldwin as the winner of the Agent of the Year Award 2025.

The fifth annual awards ceremony was held yesterday (March 5th) virtually over Zoom, with RateMyAgent CEO Jim Crisera and US Chief Revenue Officer Stephanie Holtan as hosts.

The RateMyAgent Awards recognizes the nation's top real estate agents and Realtors® and celebrates their dedication to the highest standards of customer service.

The event is the only real estate industry wide awards where customer satisfaction is the cornerstone of the selection criteria, rather than solely transaction volume.

Award winners and nominees are the most highly recommended performers by local sellers and buyers. They are selected based on customer satisfaction ratings across the country and overall sales performance.

Eligibility for these awards is open to any real estate professional using the RateMyAgent platform for collecting client reviews, irrespective of whether they make use of RateMyAgent's extensive features.

"Performance-based reviews are essential in enabling agents to stand out, and they're also the main criteria toward receiving a RateMyAgent Award."

"We're striving to push the standard for customer service and tonight is about recognising your exceptional efforts. Congratulations to every winner and nominee of this year's awards. Your dedication to excellence is what drives this industry forward, and we can't wait for another year of raising the bar for real estate professionals nationwide," said Crisera.

"I am truly honored to receive this recognition from RateMyAgent. This award reflects not just my dedication, but the trust my clients have placed in me throughout my career. As a third-generation Realtor and 30-year Benicia resident, helping families find their perfect home in our beautiful community is more than just my profession—it's my passion."

— Kelly Baldwin, Branch Manager - eXp Realty of California, Inc